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Shipping/delivery

Hi and Welcome to the shipping page. Getting your order out is our top prioirty. As long as you have made payment in full, 
you can be rest assured our packing team will get it out the door as soon as.

you will recieve email notifactions of its onward journey with tracking numbers.  SMS notifications will also be sent if you included your mobile number.
we always suggest a mobile number is given as mandatory.

Notification such as orders processed, Complete paid and dispatched emails will follow with necessary tracking numbers.

Right now lets look at the different delivery methods along with dispach times and so forth.

DPD NEXT DAY (Within UK, Excl HIGHLANDS AND ISLANDS OF SCOTLAND, NORTHERN IRELAND, ISLE OF MAN AMD ISLES OF SCILLY)
1. ORDER BEFORE 6.45PM MON-THURSDAY FOR NEXY DAY DELIVERY

2. ORDERS MADE ON FRIDAY WILL BE DELIVERED ON MONDAY UNLESS SATURDAY OPTION WAS SELECTED

3. ORDERS MADE AFTER 6.40PM ON FRIDAY WILL BE SHIPPED ON MONDAY FOR TUESDAY DELIVERY

DPD 2 DAY BUSINESS DAY SERVICE -  UP TO 10KG £22.21+ VAT  - includes batteries
HIGHLANDS AND ISLANDS OF SCOTLAND, NORTHERN IRELAND, ISLE OF MAN AND ISLES OF SCILLY

1. ORDER BEFORE 6.45PM MON-THURSDAY FOR NEXY DAY DELIVERY

2. ORDERS MADE ON FRIDAY WILL BE DELIVERED ON MONDAY UNLESS SATURDAY OPTION WAS SELECTED

3. ORDERS MADE AFTER 6.40PM ON FRIDAY WILL BE SHIPPED ON MONDAY FOR TUESDAY DELIVERY

ATTACHED LINK


ROYAL MAIL - ALL OF UK
1. ORDER BEFORE 4.30 PM MON-THURSDAY FOR NEXY DAY DELIVERY

2. ORDERS MADE ON FRIDAY BEFORE 4.30PM WILL BE DISPATCHED AND DELIVERED TO YOU MONDAY UNLESS SATURDAY OPTION WAS SELECTED

3. ORDERS MADE AFTER 4.30PM ON FRIDAY WILL BE SHIPPED ON MONDAY FOR TUESDAY DELIVERY



WORLDWIDE SHIPPING RATES AND DELIVERY SCHEDULES
FEDEX
1. ORDER BEFORE 5PM (MON-FRI) FOR DISPATCH THE SAME DAY
2. ORDERS MADE AFTER 5PM ON FRIDAY WILL BE DISPATCHED ON MONDAY
DELIVERY TIMES DEPENDS ON THE COUNTRY AS WELL AS SERVICE CHOSEN AS THERE IS ECONOMY AND PRIORITY

UPS
1. ORDER BEFORE 6PM (MON-FRI) FOR DISPATCH THE SAME DAY
2. ORDERS MADE AFTER 6PM ON FRIDAY WILL BE DISPATCHED ON MONDAY
DELIVERY TIMES DEPENDS ON THE COUNTRY AS WELL AS SERVICE CHOSEN AS THERE IS ECONOMY AND PRIORITY

We Secure the parts with high density bubble wrap and other packaging supplies which ensure the parcel being fully protected due to the fragile nature of lcd screens.
Each part packed is also recorded by CCTV.
We also check each lcd one it arrives to our warehouse to ensure QC.

Shipments to Europe are normally delivered next day to 2 days Depending on the European state and shipping method selected, remote areas will obviously take longer. We therefore advise you to select the express method.

All orders made before 6.45PM Monday - Friday will be dispatched same day, most days we ship orders up to 6.45PM but cant guarantee orders after 7PM. if you have an urgent order placed after 6.45PM please get in touch with our team. 

All shipping costs will be calculated for you at checkout - price depends on the method chosen, location, order value and if your order contains and hazadous items (such as batteries)

UK Next Working Day Delivery:

For Next Working Day Delivery we use DHL Parcel, DPD, FedEx (EU) and DX, but on occasion we will use Royal Mail's Special Delivery. Either service is only guaranteed for next working day delivery, meaning that delivery shouldn't be expected on a Saturday, Sunday or Bank Holiday.

If you require a guaranteed Saturday service, please ensure this is selected at the checkout 

Change of Shipping Method:

Sometimes, at our discretion, we may upgrade your delivery if we believe it is a more suitable service for you.  

Shipping Orders Containing Batteries:

If your order contains a battery, you will only be presented with the shipping methods that are able to carry batteries.

 

Batteries are classed as Hazardous goods when shipping, due to many postal providers such as Royal Mail not allowing batteries into the postal network - failure to comply with postal restrictions can result in prosecution from the CAA (Civil Aviation Authority). What this means for you.. It simply means that any order containing a battery will have to be sent using an appropriate method; usually an express method. Postage will be calculated at checkout. It also means that we are unable to ship your order on a Saturday as we don't have a collection. If your order contains a battery we can only ship Monday to Friday - Our cut off time for same day dispatch will remain in line with normal orders . We are currently unable to ship any orders containing batteries outside of the EU.

Important Shipping and delivery notes: Upon receiving your parcel:
If however the parcel shows signs of damage or the tape has come off or you can see the parcel has been tampered with; Please carry out these methods:
1. Do not Sign for the parcel just yet
2. Tell the courier driver to hold while you carry procedures out.
3. Take pics of the damage to parcel
4. tell the courier driver to makes notes and to write on his POD, parcel damaged, make sure he shows you this on his screen. tell him to call the office and report this infront of you.
5, if the parcel has been severely damaged, ie a hole in the box etc, then DO NOT ACCEPT THE PARCEL. let the courier write damaged and make them return it. here is a link for you to print out and make the driver sign this.
6.If the parcel has small signs of damage, ie tape has come off, slight torn to the box however not see through then you may check the contents of the parcel with the courier and sign off once satisfied.

please note once you sign for the parcel it is then your responsibility as you have signed its all ok.

if you have any doubts, call us on 07946 555 555 or 0208 594 8811 or +44 7946 555 555 (Outside UK) or +44208 594 8811

Damages: If however a part is damaged somehow during transit, please report this to us 24hrs within the delivery time.

 

Please note we are not responsible for damages you cause whilst fitting a part or accidentally dropping the part or damages whilst handling or storage.
transit damages will generally be obvious and it begins with the package being tampered with, normally a dent on the box etc. if you see a dent on the box. kindly take a picture, then open the box and check the part.
if however unsatisfactory, return the parcel to the courier. do not accept or sign for the parcel unless your completely satisfied.