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Privacy statement

Gultek Limited Privacy Statement

Effective Date: November 8, 2025

1. Introduction
Gultek Limited (“we,” “us,” “our”) is dedicated to safeguarding your privacy and personal data. This statement details how we collect, process, and protect your information when you visit or use www.gultek.eu (the “Site”), in full compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, Privacy and Electronic Communications Regulations (PECR), and the Data (Use and Access) Act 2025.

2. Data We Collect
We collect information you provide directly, including names, addresses, contact details, payment and transaction data, communications, and account details. We also collect technical data like IP addresses, browser information, and usage analytics through cookies in accordance with applicable laws.

3. Purpose and Legal Basis for Processing
Your data is used for fulfilling orders, managing accounts, providing customer support, marketing (with consent), fraud prevention, legal obligations, and improving our services. Our lawful basis includes contract performance, consent, legitimate interests, and legal compliance.

4. Data Sharing
Your data may be shared with trusted partners such as payment processors, couriers, legal authorities where required, and IT and analytics providers, under strict controls and data protection safeguards, including compliance with international transfer regulations.

5. Data Retention
We retain personal data only as necessary to fulfill legal, contractual, and operational requirements, after which data is securely deleted or anonymized.

6. Cookies and Tracking Technologies
We use essential and non-essential cookies for site functionality, security, analytics, and marketing. Non-essential cookies require your explicit consent, which you can manage or withdraw anytime through our cookie preference center.

7. Your Rights
You have the right to access, correct, delete, restrict processing, object to processing, receive data portability, and withdraw consent where applicable. Requests are handled promptly per UK GDPR standards.

8. Security Measures
We employ encryption, access controls, monitoring, and secure premises to safeguard your data against unauthorized access or loss.

9. Contact and Complaints
For data inquiries or to exercise your rights, contact us at:
Gultek Limited
Unit 13 Trafalgar Business Centre
Barking, Essex
IG1 1PL
Phone: 0208 594 8811
Email: support@gultek.eu

If unresolved, complaints can be submitted to the UK Information Commissioner’s Office (ICO).

10. Changes to This Policy
This Privacy Statement may be updated periodically to comply with laws or operational changes. The latest version is always available at www.gultek.eu.

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